McDermott Lifetime Maintenance Plan (LMP)

Only valid on U.S. made McDermott cues


Maintenance is one of many things to consider when buying a pool cue. McDermott cues are protected by one of the most comprehensive maintenance programs in the industry. Send us your cue and we’ll put it through our Multi-Point Inspection Process to ensure it’s ready for action. Return S&H applies.

Multi-Point Inspection Process

Tip installation (tip purchase required)
Clean ferrule
Sand/clean/seal shaft
Re-press linen wrap
Adjust weight upon request
Check structural integrity
Overall cosmetic evaluation

McDermott provides a lifetime of maintenance for your pool cue.
Just follow these simple instructions to take advantage:
Print out and complete the maintenance form found here.
Pricing details for tips and other services available on the form.

Send in your McDermott cue (butt and shaft), along with a completed repair form, to:

McDermott Cue
Attention: Repairs
N84W13660 Leon Road
Menomonee Falls, WI 53051

Please indicate your preferred tip brand, type and hardness on the repair form if you would like the tip replaced. Tip cost not included.

Shaft Upgrade Options MSRP
Navigator - Alpha Tip (SX, S, M, H) + $25.00
Navigator - Black Tip (SX, S, M, H) + $25.00
Navigator - Blue Impact Tip - USA (SS, S, M, H) + $26.00
Navigator - Blue Impact Tip - SNOOKER (SS, S, M, H) + $12.00
Navigator - Break Impact Tip (Hard) + $23.00
Kamui - Black Tip (SS, S, M, H) + $26.00
Kamui - Clear Black Tip (SS, S, M, H) + $29.00
Kamui - Original Tip (SS, S, M, H) + $21.00
Kamui - Clear Original Tip (SS, S, M, H) + $24.00
Samsara Tip (Ultra-hard) + $21.00
Everest Tip (Medium) + $16.00

Return shipping cost not included in Lifetime Maintenance Plan.
Return shipping cost will be added to your order after processing. Standard return shipping cost is $21.95 for domestic U.S. addresses. Additional costs may apply, depending on your location and/or package dimensions.

*Domestic shipments are typically returned via UPS Ground with insurance and a signature required. Please ensure you can meet this requirement. You can sign up for UPS MyChoice for free shipment notifications



Give us a call at 1-888-809-7665 to learn more about the Lifetime Maintenance Program by McDermott.